- By booking Kidia's sales service, you agree to these terms and conditions and undertake to deliver the saleable products to Kidia within the agreed time.
- Kidia is responsible for the pricing, displaying and sale of products
Booking a sales service
- The Kidia sales service is booked via the Kidia website.
- Before booking, you should carefully read the terms and conditions and instructions.
- When you make a reservation, you select the desired sales service, store and sales period.
- We will send you a confirmation of your booking and your Kirpparikalle login information after you have made your booking.
Price of the sales service
The price of Kidia sales service consists of three parts:
- When your sales period ends, the sales commission 50% is first deducted from your sales revenue.
- After that, an initial fee of €11.90 per sales package will be deducted from your share. The start-up fee covers the review and selection of products for sale.
- After that, a handling fee of 0,60€ / product will be deducted from the remaining amount. We don't charge the handling fee if we don't select the item for sale.
Please note that a commission is deducted from your sales proceeds first, and you pay an initiation and processing fee on the remainder of your share.
You can import for sale
- Children's clothes from baby to school age
- Adult clothing (both women's, men's and unisex)
- Outdoor clothing for the season
- Accessories for the season
- Shoes for the season
- Safe functioning toys with CE marking
- Games and puzzles (all parts intact)
- Children's books
- Children's care products
- Pregnancy and breastfeeding supplies
- Sportswear
- Bags
- Wallets
- Jewellery (not jewellery or watches)
Condition and age of products
- The seller undertakes to deliver the products for sale in accordance with Kidia's instructions.
- We only select for sale products that are completely intact and clean, with no stains or wear.
- All products must be washed and cleaned.
- Wrinkled clothes should be ironed.
- Check the condition of all items in bright light. Look for stains, especially on cuffs, collars, knees, and seats of pants. Inspect shoe tips, insoles, and edges carefully.
- We do not take old clothes that have been in storage for a long time. The demand for clothes over 5 years old is already low. Model and pattern influence demand.
We do not take for sale
- Finnish Maternity kit products
- Toys and childcare articles not bearing the CE marking
- Products purchased from Temu and similar shops
- Products with questionable origin or safety
- Ultrafast fashion (such as Shein, Boohoo, Cider)
- Counterfeit products (pirated/fake products)
- Cycling and riding helmets
- Security products such as cache alarms
- Safety seats for cars or bikes
- Feeding bottles and feeding bottle accessories
- Decorative products (paintings, posters, lamps, etc.)
- Decorative textiles (carpets, curtains, cushions, etc.)
- Dishes and kitchen utensils
- Photo albums and frames
- Sheets, bed linen, blankets
- Prams and pushchairs + equipment
- Potties and toilet training seats
- Furniture and other large-sized products
- CDs and DVDs
- Cosmetics
- Valuable jewellery and watches
- Promotional products
- Tourist products
- Lingerie
- Electronics, household appliances
- A large number of new products (e.g. outlet batches)
Kidia chooses the products to sell
- We may not put all the items you bring up for sale. We carefully select the items that we believe will find a buyer.
- If there is no demand for a garment based on condition, model or age, we will not select it for sale.
- If we estimate that there is no demand for the item, we will not select it for sale.
- A product-specific handling fee (0,60€ / product) will be charged only for products selected for sale.
- You cannot bring replacement items for the products that were not selected for sale.
Cancellation of the sales period by Kidia
- If we consider that a large proportion of the products brought in for sale are unsuitable for sale and have not been prepared for sale in accordance with the seller's instructions, we will cancel the sales service.
- In this case, we will contact the seller by email.
- In this case, the seller must collect the products back from our shop within three days.
- If necessary, we can also arrange for the goods to be recycled if you no longer want them back.
Number of products
- Each sales package includes the handling of up to 80 products.
- If you want to sell more at once, you can book several sales packages.
- Remember that you can only sell maximum of 80 products per selling package booked. If you bring too many products, we will charge you the price for handling them according to our price list.
- One price tag is counted as one item.
- Clear sets and bundles of products are counted as one product, such as pairs of socks, shoes, two-piece nightwear, etc.
- So one garment is always one product unless it is a clear outfit.
- You cannot create your own product bundles from clothes.
- You can sell small toys (such as Legos, etc.) as a single product, packaged together in, for example, a small bag. These are counted as one product. However, the toys must clearly belong to the same series or be similar in type.
- Socks and underwear can be sold in sets of 2-3 pairs, so one set equals one product.
- We do not sell sock or underwear bags with multiple pairs inside the bag. If such bags are included in the sale, they will be eliminated from the sale or unpacked into separate items.
- We may separate the sets during pricing if we determine that selling them individually would be more profitable
Preparing products for sale
- You must carefully prepare all products for sale
- Only intact, clean and tidy products can be brought in for sale.
- All clothes must be washed with a fragrance-free detergent before sale.
- All wrinkled clothes should be ironed.
- All clothes must be buttoned up.
- Pills, fuzz, and animal hair must also be removed from the clothing.
- Shoes, toys and other accessories must be cleaned.
- Clothes that have been stored for a long time should be washed or aired.
- All items should be packed neatly in a bag or cardboard box.
Delivery of goods for sale
- We will send you instructions on how to deliver your goods by email and SMS before the sales service starts.
- The instruction message shows the deadline for delivering your items.
- The goods must be delivered to us 5-7 days before the start date.
- You must deliver the items to the store where you booked the sales period, during store hours.
- If you are unable to deliver your goods on time, please contact us.
Pricing and displaying the items
- Kidia's staff selects and prices the products, and determines the final sale prices.
- Pricing is done in the Kirpparikalle.
- Pricing is based on the experience and expertise of Kidia's staff.
- You can submit pricing requests to Kidia, but if the request differs significantly from Kidia's estimate, the product may not be sold.
- Kidia is also responsible for product display and store cleanliness.
- All clothes are displayed on hangers by size or in their own section.
- We take care of store cleanliness and displays daily.
Kirpparikalle
- Kidia uses the KirppariKalle software for managing reservations, pricing, sales, reporting, and payments.
- After making a reservation in the online store, we will create your customer account and reservation in KirppariKalle.
- You will receive your Kirpparikalle login information by email and SMS.
- You must accept Kirpparikalle's terms of use the first time you use the site.
- If you have previously used Kirpparikalle elsewhere, it is possible to link your previous account to your Kidia account.
- You will need to check your personal details in Kirpparikall and add your account number on the personal details page for invoicing.
Start of the sales period
- Your sales period begins once all your items have been priced and displayed in the shop.
- All your items will be on sale no later than the start date of your booking.
- The actual start date may be a few days earlier depending on our pricing schedule.
- If the sales period starts earlier, the end date of the period is not affected.
- Items will be on sale for at least 14 days, possibly longer.
- The start of the sales period is calculated from the first day of the actual sale.
- After the sales period starts, you can't add more items.
- Days when the shop is closed are not included in the sales period.
Reducing prices
- Kidia may adjust the original prices during the sales period if a product doesn’t sell at the initial price.
- The prices of all products may be reduced by Kidia during the last days of the sales period.
- Prices can be reduced by a percentage discount, which is indicated on the product by a discount label.
End of sales period
- At the end of the sales period, we collect all unsold products from our shop.
- You can choose whether you want to take back unsold products or whether you want us to recycle them through our recycling service.
- If you want to collect unsold items, wait for the notification about the end of the sales period.
- Items for sale cannot be collected until our collection is complete.
- After receiving the notification about the end of the period, you must collect the items by the date mentioned in the message.
- We will issue your payout after you have collected the items.
- Uncollected goods become the property of Kidia and we will deliver them for further recycling.
- It is not possible to get unclaimed goods back once they have been sent for further recycling.
Recycling service
- Recycling is a free additional service to Kidia's sales service.
- If you want your products to be recycled, please let us know in the shop or by email.
- We deliver all donation-eligible products to Hope or other suitable charities.
- Other products will be properly sorted for proper waste collection.
- When your sales period ends, we sort your items for recycling and send your payment directly to you. You don’t need to do anything further after the period ends.
- You can also pick up some of the unsold items and leave some for recycling when you pick them up.
- Products sorted for recycling cannot be recovered after sorting.
Payment of sales proceeds
- You can view the payment report in KirppariKalle after the sales period.
- Sales proceeds are paid to the bank account registered in KirppariKalle within 7 business days after the unsold items are collected or recycled.
- You will need to add your account number to KirppariKalle account details page.
- You cannot add an account number in the KirppariKalle mobile app.
- The payout can only be paid to a Finnish bank account.
- Please contact us if you are unable to receive a bank transfer.
Changes to the reservation
- Contact us if you want to make changes to your booking - we can usually do it!
- Please note that once your sales service has started, we can no longer make changes to the reservation.
- You can reschedule your reservation if you wish. Contact us, and we’ll find a new suitable time for your booking.
- You can also cancel your reservation before it starts. If you cancel, we will refund the handling fee you paid. The refund will be processed through our online store's payment provider, Visma Pay.
Sales Period Issues
- At Kidia, we are committed to carefully taking care of all customer items throughout the sales period.
- Kidia is responsible for any service errors where the service has not been carried out as described in these terms or if Kidia has otherwise neglected its obligations related to service delivery.
- If a service error occurs, it will be compensated according to the agreement, either by a price reduction, error correction, refund, or by repeating the service.
- Kidia stores aim to prevent all thefts. Security gates are in use, and hard tags are included on more valuable items as part of the sales service. The staff actively monitors the store, and all thefts are reported to the police.
- Any items lost during the sales period will be tracked if possible.
- Kidia is liable for proven loss or breakage of a product during the sales period. Lost and broken products will be refunded to the customer as sold products at the selling price recorded in the Kidia Flea Market. The refunded products will be subject to the normal service charges for the sales period (handling fee + commission).
- Kidia is responsible if an item is damaged during the sales service in the store.
- Kidia is not responsible for hidden defects in items that cannot be clearly proven to have occurred during the sales service.
- If a price tag is lost and the owner can't be identified, the item goes to the untagged section. The seller can check these items anytime during or after the sales period. If no owner is found, the item will be recycled within 2 weeks.
- All disputes will be resolved primarily through mediation. If an agreement cannot be reached, the consumer may refer the matter to the Consumer Disputes Board (www.kuluttajariita.fi). Before doing so, the consumer must contact Consumer Advisory Services (www.kuluttajaneuvonta.fi).
Other conditions
- Items brought for sale are sold on consignment at Kidia, meaning all items remain the property of the customer who booked the sales service until a buyer makes a purchase through Kidia.
- Kidia sells the used goods it acquires tax-free to the final customer as a commission agent.
- At the time of purchase, two sales occur: the seller’s sale to Kidia and Kidia’s sale to the final customer.
- The sale is subject to the margin taxation scheme for second-hand goods under the Finnish VAT Act (Section 79 a). As a result, the VAT on sold goods is 0%.
- Kidia pays VAT of 25.5% on its own profit margin and on the handling fees paid in the online shop.
- Both parties have the right to cancel or postpone the sales service due to a force majeure event that was unforeseen and prevents fulfillment of contractual obligations. A force majeure refers to an unexpected and unforeseeable event, such as war, epidemic, natural disaster, or a government ban or order, that prevents performance as outlined in these terms.